Refund & Return Policy

Last updated: January 15, 2026

We want you to have a smooth shopping experience at Goodify Mart. If there is an issue with your order, please contact us and we will assist you.

Returns (Eligibility)

We accept return requests within 14 days of delivery, provided that:

·         The item is unused, unworn, and in original packaging

·         The item is returned in the same condition it was received

·         Proof of purchase is available (order number/receipt)

Some items may be non-returnable for hygiene/safety reasons (where applicable). If an item is non-returnable, it will be mentioned on the product page.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please email us within 48 hours of delivery with:

·         Order number

·         Clear photos or video showing the issue

If confirmed, we will arrange a replacement or refund depending on the situation.

Return Shipping

·         If the return is due to customer preference (changed mind, not needed, etc.), the customer is responsible for return shipping costs.

·         If the return is due to our error (wrong item, defective item), we will guide you with the best return option.

Refunds

Once your return is received and inspected, we will notify you. If approved:

·         Refunds are issued to the original payment method

·         Processing time: 3–10 business days (depending on your bank/payment provider)

Shipping charges (if any) are non-refundable unless the return is due to our error.

Cancellations

If you want to cancel, contact us as soon as possible. If your order has already been processed or shipped, cancellation may not be possible and you may need to follow the return process after delivery.

Contact: goodifymart@gmail.com